Order Changes & Cancellations

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<h3>Order Modification Policy:</h3>
<p>Once your order is placed and payment confirmed, it enters our processing system. We strive to dispatch orders quickly to ensure timely delivery, so we recommend reviewing your order carefully before purchase.</p>
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<h3>Requesting Changes to Your Order:</h3>
<p>If you need to modify items, quantities, or the shipping address, please contact our customer support team as soon as possible. We will do our best to accommodate your request, provided the order has not entered processing. Modifications are subject to the order status and item availability.</p>
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<h3>Order Cancellation:</h3>
<p>To cancel an order, please contact customer support immediately. Orders can be canceled only if they have not been processed or shipped. Once processing or shipping has begun, cancellations are not possible, but you may return items following our Refunds & Returns Policy.</p>
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<h3>Cancellation of Customized Orders:</h3>
<p>Cancellation of personalized or customized orders may not be possible after a specific period as these items are prepared according to your specifications. Please contact support for assistance with personalized order cancellations.</p>
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<h3>How to Request Modifications or Cancellations:</h3>
<p>To start a change or cancellation request, reach out via our "Contact Us" page with your order number and details. Our support team will guide you through the process and assist accordingly.</p>
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<h3>Refunds for Canceled Orders:</h3>
<p>For orders canceled before processing or shipping, refunds will be issued to your original payment method within [e.g., 5-7 business days]. Refund timing may vary depending on your payment provider’s policies.</p>
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<h3>Order Status Updates:</h3>
<p>Once your order is modified, canceled, or shipped, you will receive email notifications to keep you updated on the status.</p>
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<p>We value your satisfaction and strive to offer the best service. If you have any questions or need help with modifications or cancellations, please contact our support team.</p>
<p>Thank you for choosing Adrikol!</p>

This document was last updated on November 3, 2024.